Privacy Policy
At Fine Villa Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect various types of information, including:
Personal Information: This includes your name, email address, phone number, mailing address, and any other information you provide when you contact us, register on our website, or use our services.
Property Information: Details about properties you are interested in, including location, size, price range, and other preferences.
Usage Information: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our website. This helps us enhance your user experience and improve our services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Providing Services: To facilitate property searches, rentals, sales, and related services.
Communication: To respond to your inquiries, provide updates, and send you relevant information about our services.
Personalization: To tailor our services and website content to your preferences.
Marketing: To send you promotional materials, newsletters, and special offers. You can opt out of these communications at any time.
Improvement: To analyze usage patterns and improve our website, services, and customer experience.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, we cannot ensure the absolute security of your information.
5. Your Choices
Access and Update: You can access and update your personal information by contacting us using the information provided below.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our website or services after any changes constitutes your acceptance of the new Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Fine Villa Limited
Kikuyu Road Junction Off Naivasha Road – Mbugua Plaza 2nd Floor (Rm 6)
+254727091543
